Credit Purchase Terms

Last updated: 30 Jan 2026

These Terms describe the Credit system for "SteadyDancer" ("the Service"). If these Terms conflict with the Terms of Service or Privacy Policy, this document prevails for matters related to Credits.

1. Credit Packages & Pricing

* Prices may vary based on local taxes and exchange rates. The amount shown at checkout prevails.

2. What Are Credits?

1. Virtual Currency: Credits are a virtual currency used exclusively within SteadyDancer to access premium features, primarily AI video generation.
2. No Monetary Value: Credits have no cash value and cannot be exchanged for money, transferred to other users, or used outside the Service.
3. Account-Linked: Credits are tied to your registered account and cannot be transferred between accounts.

3. Credit Usage

Video Generation Costs

Credits are consumed based on video duration and resolution. The formula is:

Credits = Duration (seconds) × Rate per second

Example: A 10-second video at 720p costs 40 Credits (4 Cr/s × 10s). With High Precision enabled, it costs 80 Credits.

Credit costs are clearly displayed before you confirm each generation. Costs may be adjusted with advance notice.

How Credits Are Consumed

1. Credits are deducted when you initiate a video generation.
2. If generation fails due to a system error, Credits will be automatically refunded to your account.
3. If generation fails due to invalid inputs (e.g., inappropriate content, unsupported formats), Credits may not be refunded.
4. You can check your Credit balance at any time in your account dashboard.

4. Credit Validity

1. No Expiration: Purchased Credits do not expire and remain in your account indefinitely.
2. Account Requirement: Credits remain valid as long as your account is active and in good standing.
3. Account Termination: If your account is terminated due to Terms violations, unused Credits are forfeited.
4. Voluntary Closure: If you voluntarily close your account, you may request a refund for unused Credits within the refund period (see Section 5).

5. Refund Policy

Eligibility

Refund Process

1. Request Timeline: Submit refund requests within 14 days of purchase.
2. How to Request: Email [email protected] with:
   • Your registered account email
   • Transaction date and amount
   • Reason for refund request
3. Processing Time: Refunds are processed within 5-10 business days and returned to the original payment method.
4. Partial Refunds: If you've used some Credits, the refund amount will be calculated as:

   Refund = (Unused Credits / Total Credits Purchased) × Purchase Price

Non-Refundable Situations

• Credits purchased more than 14 days ago
• Credits consumed for video generation (successful or user-error failures)
• Promotional or bonus Credits
• Credits forfeited due to Terms violations

6. Purchasing Credits

Payment Processing

1. All payments are processed securely through Stripe.
2. We do not store your full payment card information.
3. Supported payment methods include major credit/debit cards and other methods available through Stripe.
4. Credits are added to your account immediately upon successful payment.

Purchase Confirmation

1. You will receive an email confirmation for each purchase.
2. Transaction history is available in your account dashboard.
3. Keep your receipts for any refund requests.

7. Promotional Credits & Bonuses

1. Welcome Bonus: New users may receive complimentary Credits for account registration (subject to availability).
2. Promotional Offers: We may offer bonus Credits or discounts during special promotions.
3. Referral Programs: Bonus Credits may be awarded for referring new users (subject to program terms).
4. Non-Transferable: Promotional and bonus Credits cannot be refunded or exchanged for cash.
5. Expiration: Promotional Credits may have specific validity periods, which will be clearly communicated.

8. Price Changes

1. Notice Period: We will provide at least 30 days notice before changing Credit package prices.
2. Existing Balances: Price changes do not affect Credits you have already purchased.
3. Future Purchases: New prices apply only to purchases made after the effective date.
4. Generation Costs: We may adjust the Credit cost for video generation with reasonable notice.

9. Fair Use Policy

1. Personal Use: Credits are intended for personal creative use of the Service.
2. Prohibited Activities:
   • Reselling or trading Credits
   • Using automated tools to manipulate the Credit system
   • Creating multiple accounts to exploit promotional offers
   • Any activity that artificially inflates or deflates Credit value
3. Enforcement: We reserve the right to suspend accounts, void Credits, and/or terminate access for violations of this Fair Use Policy.

10. Service Discontinuation

1. If SteadyDancer is permanently discontinued, we will:
   • Provide at least 60 days advance notice
   • Offer refunds for unused Credits based on the original purchase price
   • Allow sufficient time for you to use remaining Credits
2. We are not liable for Credits that expire or become unusable due to circumstances beyond our control.

11. Disputes & Support

1. Billing Issues: For billing discrepancies or payment problems, contact [email protected] within 30 days of the transaction.
2. Credit Discrepancies: If you believe your Credit balance is incorrect, contact us with relevant details.
3. Response Time: We aim to respond to all Credit-related inquiries within 5 business days.

12. Contact

For Credit purchases, refunds, or balance inquiries:

• Email: [email protected]
• Subject Line: Include "Credit Inquiry" for faster routing
• Required Information: Account email, transaction details, and specific question

13. Acceptance

By purchasing Credits, you acknowledge that you have read, understood, and agree to these Credit Purchase Terms, as well as the Terms of Service and Privacy Policy.

Thank you for using SteadyDancer.